Workshop 5: Parent/Carer Q&A
An opportunity for parents/carers to ask any questions they have
Only free if you have signed up to one of the paid sessions
For services if acting as a consumer e.g If you’re booking a course out of personal interest (which could also include you taking a course because you’re considering a career change),contact us at firstname.lastname@example.org within 14 days of the date you booked the services and we will offer you an alternate date or offer a refund based upon the original payment method. For i) cancellations after the 14 day cooling off period or ii) in circumstances where you are not considered a consumer e.g If you’re booking a course for professional development purposes, we will look at providing an alternative, but if this is not possible and the cancellation is within 28 days of the course start are liable to 100% of the course fee, however we can accept named substitutes within this period. Cancellations received more than 28 days before the course start date will be liable to a 5% administration fee. Cancellations must be made by email and will not be accepted by any other means.